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Bug: Mounted network shares vanish after system restart #17721

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Bug: Mounted network shares vanish after system restart#17721
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area - network drivesFeatures or bug reports relating to network drivesneeds - additional infoNeeds more information from the reporterneeds - reproducingIssues unable to be reproduced by the dev team

Description

@HyperNova7326
HyperNova7326
opened on Oct 2, 2025

Description

After a system restart, any mounted SMB network shares do not appear in the network shares list or the sidebar. However going to map network drive shows that the mount already exists on the previously assigned drive letter. Selecting that drive letter and setting a folder path that isn't identical to the previous one shows a warning about a remembered connection.

Image Image Image

Steps To Reproduce

  1. Open Files
  2. Go to Home
  3. Observe the absence of networks shares that were previously mounted
  4. Click the 3-dots and then Map network drive
  5. Click the Drive: dropdown
  6. Observe the previously mounted share on the drive letter

Files Version

4.0.11.0

Windows Version

10.0.26100.6725

User ID

a802d4fc-d73d-4991-b858-cd2543e594e7

Log File

debug.log

Activity

  1. HyperNova7326
    added the
    Bug
    issue type on Oct 2, 2025

  2. Josh65-2201 commented on Oct 2, 2025

    @Josh65-2201
    Josh65-2201
    on Oct 2, 2025
    Member

    Thanks for the report, how do they show in Windows File Explorer?

  3. Josh65-2201
    added
    needs - additional infoNeeds more information from the reporter
    area - network drivesFeatures or bug reports relating to network drives
    on Oct 2, 2025

  4. HyperNova7326 commented on Oct 2, 2025

    @HyperNova7326
    HyperNova7326
    on Oct 2, 2025
    Author

    Thanks for the report, how do they show in Windows File Explorer?

    Looks like they don't show up there either

    Image

  5. Josh65-2201 commented on Oct 3, 2025

    @Josh65-2201
    Josh65-2201
    on Oct 3, 2025
    Member

    Does it happen if you make the drive map in Windows File Explorer and restart, not opening Files.

  6. HyperNova7326 commented on Oct 5, 2025

    @HyperNova7326
    HyperNova7326
    on Oct 5, 2025
    Author

    Does it happen if you make the drive map in Windows File Explorer and restart, not opening Files.

    Nope, it works perfectly fine with the explorer, it only happens with Files

    Edit: after another restart, the share shows a red cross, and clicking the share presents the error:

    An error occurred while reconnecting T: to \\truenas\storage_2tb_share
Microsoft Windows Network: The local device name is already in use.
This connection has not been restored.
  7. Josh65-2201
    added this to Files task boardon Oct 7, 2025
  8. github-project-automation
    moved this to 🆕 New in Files task boardon Oct 7, 2025
  9. Josh65-2201
    added
    needs - reproducingIssues unable to be reproduced by the dev team
    and removed
    needs - additional infoNeeds more information from the reporter
    on Oct 7, 2025

  10. Josh65-2201 commented on Oct 28, 2026

    @Josh65-2201
    Josh65-2201
    on Oct 28, 2026
    Member

    @HyperNova7326 Can you see if this is still an issue. https://files.community/download

  11. Josh65-2201
    added
    needs - additional infoNeeds more information from the reporter
    on Oct 28, 2026
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    area - network drivesFeatures or bug reports relating to network drivesneeds - additional infoNeeds more information from the reporterneeds - reproducingIssues unable to be reproduced by the dev team

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