Issues

• [19.0] helpdesk_ticket_close_inactive: ticket_stage_ids lost its relation table and now shares helpdesk_mgmt's stage/team table

  OCA/helpdesk#1116 · Filter by author jorgesolveit opened on Oct 6, 2026

• Migration to version 20.0

  help wantedno stalework in progress
  OCA/helpdesk#1114 · Filter by author OCA-git-bot opened on Oct 5, 2026 · 20.0

• helpdesk_mgmt portal UI Enhancement

  OCA/helpdesk#1061 · Filter by author arielbarreiros96 opened on Jul 14, 2026
  2

• [17.0][18.0][19.0] helpdesk_mgmt_timesheet: Undefined variable 'nbCols' in timesheet_table report template

  bug
  OCA/helpdesk#1057 · Filter by author stephansainleger opened on Jul 3, 2026

• [18.0] helpdesk_mgmt_timesheet not published on Odoo Apps Store

  bug
  OCA/helpdesk#1039 · Filter by author JulienMartinez opened on Jun 12, 2026
  3

• Restrictions not working in helpdesk_portal_restriction

  bug
  OCA/helpdesk#1023 · Filter by author cartertech opened on Jun 4, 2026

• Error on New Ticket with helpdesk_ticket_partner_response

  stale
  OCA/helpdesk#963 · Filter by author agent-z28 opened on Mar 11, 2026
  1

• [RFC] New portal feature - lock comments for closed/cancelled tickets

  enhancementstale
  OCA/helpdesk#961 · Filter by author dalonsod opened on Mar 10, 2026
  2

• OCA Helpdesk / Enterprise Helpdesk paralell?

  OCA/helpdesk#923 · Filter by author weinni2000 opened on Jan 15, 2026
  6

• Migration to version 19.0

  help wantedno stalework in progress
  OCA/helpdesk#849 · Filter by author OCA-git-bot opened on Sep 29, 2025 · 19.0
  18

• Migration to version 18.0

  help wantedno stalework in progress
  OCA/helpdesk#634 · Filter by author OCA-git-bot opened on Oct 6, 2024 · 18.0
  1

• Migration to version 17.0

  help wantedno stalework in progress
  OCA/helpdesk#523 · Filter by author OCA-git-bot opened on Nov 7, 2023 · 17.0
  5

• Migration to version 16.0

  help wantedno stalework in progress
  OCA/helpdesk#370 · Filter by author sbidoul opened on Oct 3, 2022 · 16.0
  4