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<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="UTF-8">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<title>UYEH TECH - Support Center</title>
<link rel="preconnect" href="https://fonts.googleapis.com">
<link rel="preconnect" href="https://fonts.gstatic.com" crossorigin>
<link href="https://fonts.googleapis.com/css2?family=Poppins:wght@300;400;500;600;700;800&family=Playfair+Display:wght@700;900&display=swap" rel="stylesheet">
<!-- PWA manifest -->
<link rel="manifest" href="/site.webmanifest">
<meta name="theme-color" content="#00ff88">
<meta name="mobile-web-app-capable" content="yes">
<meta name="apple-mobile-web-app-capable" content="yes">
<meta name="apple-mobile-web-app-status-bar-style" content="black-translucent">
<meta name="apple-mobile-web-app-title" content="UYEH TECH">
<link rel="apple-touch-icon" href="/icons/icon-192.png">
<link rel="icon" href="/images/uyehtech-logo.png" type="image/png">
<script src="/site-controller.js" defer></script>
<style>
* {
margin: 0;
padding: 0;
box-sizing: border-box;
}
body {
font-family: 'Poppins', sans-serif;
background: linear-gradient(180deg, #0a0a0a 0%, #000000 100%);
color: white;
min-height: 100vh;
overflow-x: hidden;
}
/* Hero Section - Immediate Clarity */
.hero-section {
padding: 4rem 2rem 3rem;
text-align: center;
background: radial-gradient(circle at top, rgba(0, 255, 136, 0.1) 0%, transparent 70%);
border-bottom: 1px solid rgba(0, 255, 136, 0.2);
}
.hero-title {
font-family: 'Playfair Display', serif;
font-size: 3.5rem;
font-weight: 900;
color: #00ff88;
text-shadow: 0 0 30px rgba(0, 255, 136, 0.5);
margin-bottom: 1rem;
}
.hero-subtitle {
font-size: 1.2rem;
color: #b3b3b3;
margin-bottom: 3rem;
max-width: 600px;
margin-left: auto;
margin-right: auto;
}
/* Predictive Search */
.search-container {
max-width: 800px;
margin: 0 auto 2rem;
position: relative;
}
.search-wrapper {
position: relative;
background: rgba(17, 255, 136, 0.05);
border: 2px solid rgba(17, 255, 136, 0.3);
border-radius: 50px;
padding: 0.5rem;
transition: all 0.3s ease;
}
.search-wrapper:focus-within {
border-color: #00ff88;
box-shadow: 0 0 30px rgba(0, 255, 136, 0.3);
}
.search-input {
width: 100%;
padding: 1.2rem 4rem 1.2rem 3rem;
background: transparent;
border: none;
color: white;
font-size: 1.1rem;
font-family: 'Poppins', sans-serif;
outline: none;
}
.search-input::placeholder {
color: #666;
}
.search-icon {
position: absolute;
left: 2rem;
top: 50%;
transform: translateY(-50%);
color: #00ff88;
font-size: 1.5rem;
}
.search-btn {
position: absolute;
right: 1rem;
top: 50%;
transform: translateY(-50%);
background: #00ff88;
color: #0a0a0a;
border: none;
padding: 0.8rem 2rem;
border-radius: 30px;
font-weight: 700;
cursor: pointer;
transition: all 0.3s ease;
}
.search-btn:hover {
background: #11ff88;
transform: translateY(-50%) scale(1.05);
}
/* Search Suggestions */
.search-suggestions {
position: absolute;
top: 100%;
left: 0;
right: 0;
background: #1a1a1a;
border: 1px solid rgba(0, 255, 136, 0.3);
border-radius: 15px;
margin-top: 0.5rem;
max-height: 400px;
overflow-y: auto;
display: none;
z-index: 1000;
}
.search-suggestions.active {
display: block;
}
.suggestion-item {
padding: 1rem 1.5rem;
border-bottom: 1px solid rgba(255, 255, 255, 0.05);
cursor: pointer;
transition: all 0.2s ease;
display: flex;
align-items: center;
gap: 1rem;
}
.suggestion-item:hover {
background: rgba(0, 255, 136, 0.1);
padding-left: 2rem;
}
.suggestion-icon {
color: #00ff88;
font-size: 1.2rem;
}
.suggestion-text {
flex: 1;
}
.suggestion-category {
color: #666;
font-size: 0.85rem;
}
/* Quick Access Chips */
.quick-chips {
display: flex;
flex-wrap: wrap;
gap: 1rem;
justify-content: center;
margin-bottom: 2rem;
}
.chip {
background: rgba(17, 255, 136, 0.1);
border: 1px solid rgba(17, 255, 136, 0.3);
padding: 0.75rem 1.5rem;
border-radius: 25px;
color: white;
text-decoration: none;
font-size: 0.95rem;
font-weight: 500;
transition: all 0.3s ease;
display: flex;
align-items: center;
gap: 0.5rem;
}
.chip:hover {
background: #00ff88;
color: #0a0a0a;
transform: translateY(-2px);
box-shadow: 0 5px 15px rgba(0, 255, 136, 0.3);
}
.chip-icon {
font-size: 1.1rem;
}
/* Live Status Trust Bar */
.status-bar {
background: rgba(10, 10, 10, 0.95);
border: 1px solid rgba(0, 255, 136, 0.2);
border-radius: 15px;
padding: 1.5rem 2rem;
max-width: 1400px;
margin: 2rem auto;
display: flex;
justify-content: space-between;
align-items: center;
flex-wrap: wrap;
gap: 2rem;
}
.status-title {
font-size: 1.1rem;
font-weight: 600;
color: #00ff88;
display: flex;
align-items: center;
gap: 0.5rem;
}
.status-services {
display: flex;
gap: 2rem;
flex-wrap: wrap;
}
.service-status {
display: flex;
align-items: center;
gap: 0.75rem;
}
.status-pulse {
width: 12px;
height: 12px;
border-radius: 50%;
background: #00ff88;
box-shadow: 0 0 10px #00ff88;
animation: pulse 2s ease-in-out infinite;
}
@keyframes pulse {
0%, 100% { opacity: 1; }
50% { opacity: 0.5; }
}
.status-pulse.warning {
background: #ffaa00;
box-shadow: 0 0 10px #ffaa00;
}
.status-pulse.error {
background: #ff3333;
box-shadow: 0 0 10px #ff3333;
}
.service-name {
font-size: 0.95rem;
color: #b3b3b3;
}
.status-link {
color: #00ff88;
text-decoration: none;
font-weight: 600;
transition: all 0.3s ease;
}
.status-link:hover {
color: #11ff88;
text-decoration: underline;
}
/* Three Pillar Knowledge Architecture */
.knowledge-section {
max-width: 1400px;
margin: 4rem auto;
padding: 0 2rem;
}
.section-header {
text-align: center;
margin-bottom: 3rem;
}
.section-title {
font-family: 'Playfair Display', serif;
font-size: 2.5rem;
font-weight: 900;
color: #00ff88;
margin-bottom: 1rem;
}
.section-description {
color: #b3b3b3;
font-size: 1.1rem;
}
.pillars-grid {
display: grid;
grid-template-columns: repeat(auto-fit, minmax(350px, 1fr));
gap: 2rem;
margin-bottom: 3rem;
}
.pillar-card {
background: linear-gradient(135deg, rgba(17, 255, 136, 0.05) 0%, rgba(10, 10, 10, 0.8) 100%);
border: 1px solid rgba(0, 255, 136, 0.3);
border-radius: 20px;
padding: 2.5rem;
transition: all 0.3s ease;
position: relative;
overflow: hidden;
}
.pillar-card::before {
content: '';
position: absolute;
top: 0;
left: 0;
right: 0;
height: 4px;
background: linear-gradient(90deg, #00ff88, #11ff88);
transform: scaleX(0);
transition: transform 0.3s ease;
}
.pillar-card:hover {
transform: translateY(-5px);
box-shadow: 0 10px 40px rgba(0, 255, 136, 0.2);
border-color: #00ff88;
}
.pillar-card:hover::before {
transform: scaleX(1);
}
.pillar-icon {
width: 80px;
height: 80px;
background: rgba(0, 255, 136, 0.1);
border-radius: 20px;
display: flex;
align-items: center;
justify-content: center;
font-size: 2.5rem;
color: #00ff88;
margin-bottom: 1.5rem;
}
.pillar-title {
font-family: 'Playfair Display', serif;
font-size: 1.8rem;
font-weight: 700;
color: white;
margin-bottom: 1rem;
}
.pillar-description {
color: #b3b3b3;
line-height: 1.8;
margin-bottom: 1.5rem;
}
.pillar-links {
list-style: none;
display: flex;
flex-direction: column;
gap: 0.75rem;
}
.pillar-link {
color: #00ff88;
text-decoration: none;
display: flex;
align-items: center;
gap: 0.5rem;
font-weight: 500;
transition: all 0.3s ease;
}
.pillar-link:hover {
padding-left: 0.5rem;
color: #11ff88;
}
.pillar-link::before {
content: 'β';
}
.pillar-cta {
display: inline-block;
margin-top: 1rem;
padding: 0.8rem 1.5rem;
background: #00ff88;
color: #0a0a0a;
border-radius: 10px;
text-decoration: none;
font-weight: 700;
transition: all 0.3s ease;
}
.pillar-cta:hover {
background: #11ff88;
transform: scale(1.05);
}
/* Contact Support CTA */
.support-cta {
background: linear-gradient(135deg, rgba(0, 255, 136, 0.1) 0%, rgba(10, 10, 10, 0.9) 100%);
border: 2px solid #00ff88;
border-radius: 20px;
padding: 3rem;
text-align: center;
max-width: 800px;
margin: 4rem auto;
}
.cta-title {
font-family: 'Playfair Display', serif;
font-size: 2rem;
font-weight: 900;
color: white;
margin-bottom: 1rem;
}
.cta-description {
color: #b3b3b3;
margin-bottom: 2rem;
font-size: 1.1rem;
}
.cta-button {
display: inline-block;
padding: 1rem 3rem;
background: #00ff88;
color: #0a0a0a;
text-decoration: none;
border-radius: 50px;
font-size: 1.1rem;
font-weight: 700;
transition: all 0.3s ease;
}
.cta-button:hover {
background: #11ff88;
transform: scale(1.05);
box-shadow: 0 10px 30px rgba(0, 255, 136, 0.3);
}
/* Container */
.container {
max-width: 1400px;
margin: 0 auto;
padding: 0 2rem;
}
/* Responsive */
@media (max-width: 768px) {
.hero-title {
font-size: 2.5rem;
}
.search-input {
padding: 1rem 3.5rem 1rem 2.5rem;
font-size: 1rem;
}
.search-btn {
padding: 0.6rem 1.2rem;
font-size: 0.9rem;
}
.status-bar {
flex-direction: column;
align-items: flex-start;
}
.pillars-grid {
grid-template-columns: 1fr;
}
}
</style>
</head>
<body>
<!-- Hero Section with Predictive Search -->
<section class="hero-section">
<h1 class="hero-title">Support Center</h1>
<p class="hero-subtitle">Find answers instantly or connect with our expert team</p>
<!-- Predictive Search -->
<div class="search-container">
<div class="search-wrapper">
<span class="search-icon">π</span>
<input
type="text"
class="search-input"
id="supportSearch"
placeholder="Search for help articles, guides, or documentation..."
autocomplete="off"
>
<button class="search-btn">Search</button>
</div>
<!-- Search Suggestions -->
<div class="search-suggestions" id="searchSuggestions">
<!-- Populated dynamically -->
</div>
</div>
<!-- Quick Access Chips -->
<div class="quick-chips">
<a href="#" class="chip">
<span class="chip-icon">π³</span>
Billing
</a>
<a href="#" class="chip">
<span class="chip-icon">π</span>
Deployment
</a>
<a href="#" class="chip">
<span class="chip-icon">π</span>
Access Denied
</a>
<a href="#" class="chip">
<span class="chip-icon">β‘</span>
Performance
</a>
<a href="#" class="chip">
<span class="chip-icon">π οΈ</span>
API Integration
</a>
<a href="#" class="chip">
<span class="chip-icon">π±</span>
Mobile App
</a>
</div>
</section>
<!-- Live Status Trust Bar -->
<div class="container">
<div class="status-bar">
<div class="status-title">
<span>β‘</span>
System Status
</div>
<div class="status-services">
<div class="service-status">
<span class="status-pulse"></span>
<span class="service-name">Web Hosting</span>
</div>
<div class="service-status">
<span class="status-pulse"></span>
<span class="service-name">API Services</span>
</div>
<div class="service-status">
<span class="status-pulse"></span>
<span class="service-name">Custom Projects</span>
</div>
<div class="service-status">
<span class="status-pulse"></span>
<span class="service-name">CDN Network</span>
</div>
</div>
</div>
</div>
<!-- Three Pillar Knowledge Architecture -->
<section class="knowledge-section">
<div class="section-header">
<h2 class="section-title">How Can We Help You?</h2>
<p class="section-description">Choose the resource that best fits your needs</p>
</div>
<div class="pillars-grid">
<!-- Pillar 1: The Academy -->
<div class="pillar-card">
<div class="pillar-icon">π</div>
<h3 class="pillar-title">The Academy</h3>
<p class="pillar-description">
Comprehensive guides and manuals on how to use your custom digital experiences. From setup to advanced features.
</p>
<ul class="pillar-links">
<li><a href="#" class="pillar-link">Getting Started Guide</a></li>
<li><a href="#" class="pillar-link">Web Development Tutorials</a></li>
<li><a href="#" class="pillar-link">UI/UX Design Principles</a></li>
<li><a href="#" class="pillar-link">API Documentation</a></li>
<li><a href="#" class="pillar-link">Video Walkthroughs</a></li>
</ul>
<a href="#" class="pillar-cta">Explore Academy</a>
</div>
<!-- Pillar 2: The Troubleshooting Vault -->
<div class="pillar-card">
<div class="pillar-icon">π§</div>
<h3 class="pillar-title">Troubleshooting Vault</h3>
<p class="pillar-description">
Quick answers to common questions. Find solutions to "How do I...?" challenges in seconds.
</p>
<ul class="pillar-links">
<li><a href="#" class="pillar-link">Login & Access Issues</a></li>
<li><a href="#" class="pillar-link">Billing & Payments</a></li>
<li><a href="#" class="pillar-link">Deployment Problems</a></li>
<li><a href="#" class="pillar-link">Performance Optimization</a></li>
<li><a href="#" class="pillar-link">Integration Errors</a></li>
</ul>
<a href="#" class="pillar-cta">Browse FAQs</a>
</div>
<!-- Pillar 3: The Legal Hub -->
<div class="pillar-card">
<div class="pillar-icon">βοΈ</div>
<h3 class="pillar-title">The Legal Hub</h3>
<p class="pillar-description">
Transparent Service Level Agreements and legal documentation. Know exactly what to expect from our partnership.
</p>
<ul class="pillar-links">
<li><a href="service-legal-agreement.html" class="pillar-link">Service Level Agreement (SLA)</a></li>
<li><a href="#" class="pillar-link">Privacy Policy</a></li>
<li><a href="#" class="pillar-link">Terms of Service</a></li>
<li><a href="#" class="pillar-link">Data Processing Agreement</a></li>
<li><a href="#" class="pillar-link">Compliance Certifications</a></li>
</ul>
<a href="service-legal-agreement.html" class="pillar-cta">View Legal Docs</a>
</div>
</div>
</section>
<!-- Contact Support CTA -->
<div class="container">
<div class="support-cta">
<h2 class="cta-title">Can't Find What You're Looking For?</h2>
<p class="cta-description">
Our expert support team is ready to help. Submit a request and we'll get back to you within hours.
</p>
<a href="/contact" class="cta-button">Submit Support Request</a>
</div>
</div>
<script>
// ========================================
// PREDICTIVE SEARCH FUNCTIONALITY
// ========================================
const searchInput = document.getElementById('supportSearch');
const searchSuggestions = document.getElementById('searchSuggestions');
// Sample knowledge base data
const knowledgeBase = [
{ title: 'How to reset my password', category: 'Account', icon: 'π' },
{ title: 'Billing and payment methods', category: 'Billing', icon: 'π³' },
{ title: 'Deployment checklist', category: 'Technical', icon: 'π' },
{ title: 'API authentication guide', category: 'Technical', icon: 'π' },
{ title: 'Understanding your SLA', category: 'Legal', icon: 'βοΈ' },
{ title: 'Website performance optimization', category: 'Performance', icon: 'β‘' },
{ title: 'Custom domain setup', category: 'Technical', icon: 'π' },
{ title: 'Email support response times', category: 'Support', icon: 'π§' },
{ title: 'Refund and cancellation policy', category: 'Billing', icon: 'π°' },
{ title: 'SSL certificate installation', category: 'Technical', icon: 'π' },
{ title: 'Mobile app troubleshooting', category: 'Technical', icon: 'π±' },
{ title: 'Privacy policy overview', category: 'Legal', icon: 'π‘οΈ' },
{ title: 'Database backup procedures', category: 'Technical', icon: 'πΎ' },
{ title: 'Team collaboration features', category: 'Features', icon: 'π₯' },
{ title: 'Upgrading your plan', category: 'Billing', icon: 'β¬οΈ' }
];
// Search functionality
searchInput.addEventListener('input', function(e) {
const query = e.target.value.toLowerCase().trim();
if (query.length < 2) {
searchSuggestions.classList.remove('active');
return;
}
// Filter results
const results = knowledgeBase.filter(item =>
item.title.toLowerCase().includes(query) ||
item.category.toLowerCase().includes(query)
).slice(0, 5);
// Display suggestions
if (results.length > 0) {
searchSuggestions.innerHTML = results.map(item => `
<div class="suggestion-item" data-title="${item.title}">
<span class="suggestion-icon">${item.icon}</span>
<div class="suggestion-text">
<div>${item.title}</div>
<div class="suggestion-category">${item.category}</div>
</div>
</div>
`).join('');
searchSuggestions.classList.add('active');
// Add click handlers
document.querySelectorAll('.suggestion-item').forEach(item => {
item.addEventListener('click', function() {
searchInput.value = this.dataset.title;
searchSuggestions.classList.remove('active');
// Here you would navigate to the article
alert('Navigating to: ' + this.dataset.title);
});
});
} else {
searchSuggestions.innerHTML = `
<div class="suggestion-item">
<span class="suggestion-icon">β</span>
<div class="suggestion-text">
<div>No results found</div>
<div class="suggestion-category">Try different keywords</div>
</div>
</div>
`;
searchSuggestions.classList.add('active');
}
});
// Close suggestions when clicking outside
document.addEventListener('click', function(e) {
if (!searchInput.contains(e.target) && !searchSuggestions.contains(e.target)) {
searchSuggestions.classList.remove('active');
}
});
// ========================================
// QUICK CHIP TRACKING
// ========================================
document.querySelectorAll('.chip').forEach(chip => {
chip.addEventListener('click', function(e) {
e.preventDefault();
const topic = this.textContent.trim();
console.log('Quick access clicked:', topic);
// Here you would filter content or navigate
alert('Showing results for: ' + topic);
});
});
console.log('π― UYEH TECH Support Center initialized');
</script>
<script src="/pwa-install.js"></script>
<script src="/chat-widget.js"></script>
</body>
</html>