From 2927b05d4138e5ebef6ac3e6103c1116354677bf Mon Sep 17 00:00:00 2001 From: Dee Luo <79488570+dee-luo@users.noreply.github.com> Date: Mon, 24 Aug 2026 10:05:21 -0600 Subject: [PATCH 1/7] Enable Twilio Lambda feature flags for staging --- .../usch/configs/service-configuration/staging.json | 10 +++++----- 1 file changed, 5 insertions(+), 5 deletions(-) diff --git a/twilio-iac/helplines/usch/configs/service-configuration/staging.json b/twilio-iac/helplines/usch/configs/service-configuration/staging.json index 55e3710201..6a8c646ffb 100644 --- a/twilio-iac/helplines/usch/configs/service-configuration/staging.json +++ b/twilio-iac/helplines/usch/configs/service-configuration/staging.json @@ -5,13 +5,13 @@ "resources_base_url": "https://hrm-staging.tl.techmatters.org", "logo_url" : "https://aselo-logo.s3.amazonaws.com/200+transparent+background+no+TM+staging.png", "feature_flags": { - "use_twilio_lambda_adjust_capacity": false, + "use_twilio_lambda_adjust_capacity": true, "use_twilio_lambda_for_conversation_duration": true, "use_twilio_lambda_for_iwf_reporting": true, "use_twilio_lambda_for_offline_contact_tasks": true, - "use_twilio_lambda_janitor": false, - "use_twilio_lambda_to_transition_participants": false, - "use_twilio_lambda_transfers": false + "use_twilio_lambda_janitor": true, + "use_twilio_lambda_to_transition_participants": true, + "use_twilio_lambda_transfers": true } } -} \ No newline at end of file +} From 5c56f9563d776aa558f0d66270f73675f697e04c Mon Sep 17 00:00:00 2001 From: Dee Luo <79488570+dee-luo@users.noreply.github.com> Date: Mon, 24 Aug 2026 10:06:33 -0600 Subject: [PATCH 2/7] Enable Twilio Lambda features in staging config --- .../sg/configs/service-configuration/staging.json | 10 +++++----- 1 file changed, 5 insertions(+), 5 deletions(-) diff --git a/twilio-iac/helplines/sg/configs/service-configuration/staging.json b/twilio-iac/helplines/sg/configs/service-configuration/staging.json index 04c882aa3b..7f312aafb1 100644 --- a/twilio-iac/helplines/sg/configs/service-configuration/staging.json +++ b/twilio-iac/helplines/sg/configs/service-configuration/staging.json @@ -4,16 +4,16 @@ "enableConferencing": true, "feature_flags": { "enable_conferencing": true, - "use_twilio_lambda_adjust_capacity": false, + "use_twilio_lambda_adjust_capacity": true, "use_twilio_lambda_for_conversation_duration": true, "use_twilio_lambda_for_iwf_reporting": true, "use_twilio_lambda_for_offline_contact_tasks": true, - "use_twilio_lambda_janitor": false, - "use_twilio_lambda_to_transition_participants": false, - "use_twilio_lambda_transfers": false + "use_twilio_lambda_janitor": true, + "use_twilio_lambda_to_transition_participants": true, + "use_twilio_lambda_transfers": true }, "helpline_code": "sg", "form_definitions_base_url": "https://assets-staging.tl.techmatters.org/form-definitions/", "logo_url" : "https://aselo-logo.s3.amazonaws.com/200+transparent+background+no+TM+staging.png" } -} \ No newline at end of file +} From a2d33ee392778359f12292b657252d2eada70d19 Mon Sep 17 00:00:00 2001 From: Dee Luo <79488570+dee-luo@users.noreply.github.com> Date: Mon, 24 Aug 2026 10:07:11 -0600 Subject: [PATCH 3/7] Enable Twilio Lambda features in staging configuration --- .../th/configs/service-configuration/staging.json | 8 ++++---- 1 file changed, 4 insertions(+), 4 deletions(-) diff --git a/twilio-iac/helplines/th/configs/service-configuration/staging.json b/twilio-iac/helplines/th/configs/service-configuration/staging.json index 4242e85b0a..09570ab62f 100644 --- a/twilio-iac/helplines/th/configs/service-configuration/staging.json +++ b/twilio-iac/helplines/th/configs/service-configuration/staging.json @@ -2,13 +2,13 @@ "attributes": { "feature_flags": { "enable_client_profiles": true, - "use_twilio_lambda_adjust_capacity": false, + "use_twilio_lambda_adjust_capacity": true, "use_twilio_lambda_for_conversation_duration": true, "use_twilio_lambda_for_iwf_reporting": true, "use_twilio_lambda_for_offline_contact_tasks": true, - "use_twilio_lambda_janitor": false, - "use_twilio_lambda_to_transition_participants": false, - "use_twilio_lambda_transfers": false, + "use_twilio_lambda_janitor": true, + "use_twilio_lambda_to_transition_participants": true, + "use_twilio_lambda_transfers": true, "enable_llm_summary": true }, "logo_url" : "https://aselo-logo.s3.amazonaws.com/200+transparent+background+no+TM+staging.png" From 657f6daec6cc88230bbde0a43a8505e898e4e2ec Mon Sep 17 00:00:00 2001 From: Dee Luo <79488570+dee-luo@users.noreply.github.com> Date: Mon, 24 Aug 2026 11:23:42 -0600 Subject: [PATCH 4/7] Enable lambda event callback URL in staging config --- twilio-iac/helplines/sg/staging.hcl | 3 ++- 1 file changed, 2 insertions(+), 1 deletion(-) diff --git a/twilio-iac/helplines/sg/staging.hcl b/twilio-iac/helplines/sg/staging.hcl index 050d55c4f8..94662b3b89 100644 --- a/twilio-iac/helplines/sg/staging.hcl +++ b/twilio-iac/helplines/sg/staging.hcl @@ -9,6 +9,7 @@ locals { local_config = { operating_hours_enforced_override = false + enable_lambda_event_callback_url = true custom_task_routing_filter_expression = "channelType =='voice' OR channelType =='web'" flow_vars = { service_sid = "ZS8a0d3bbfb230721c2609641ca8e17ce1" @@ -79,4 +80,4 @@ locals { } } -} \ No newline at end of file +} From c770faf26436ffa55f189274335520e5025833c1 Mon Sep 17 00:00:00 2001 From: Dee Luo <79488570+dee-luo@users.noreply.github.com> Date: Mon, 24 Aug 2026 11:24:03 -0600 Subject: [PATCH 5/7] Enable lambda event callback URL in staging config --- twilio-iac/helplines/usch/staging.hcl | 1 + 1 file changed, 1 insertion(+) diff --git a/twilio-iac/helplines/usch/staging.hcl b/twilio-iac/helplines/usch/staging.hcl index d9f33113e2..2ae549db45 100644 --- a/twilio-iac/helplines/usch/staging.hcl +++ b/twilio-iac/helplines/usch/staging.hcl @@ -9,6 +9,7 @@ locals { local_config = { operating_hours_enforced_override = false + enable_lambda_event_callback_url = true custom_task_routing_filter_expression = "" flow_vars = { widget_from = "Bot" From 229495a649a2ba832285ba98ce335719d8a1f4ac Mon Sep 17 00:00:00 2001 From: Dee Luo <79488570+dee-luo@users.noreply.github.com> Date: Mon, 24 Aug 2026 11:24:17 -0600 Subject: [PATCH 6/7] Enable lambda event callback URL in staging config --- twilio-iac/helplines/th/staging.hcl | 1 + 1 file changed, 1 insertion(+) diff --git a/twilio-iac/helplines/th/staging.hcl b/twilio-iac/helplines/th/staging.hcl index 891f5d91ff..c6d6f292bd 100644 --- a/twilio-iac/helplines/th/staging.hcl +++ b/twilio-iac/helplines/th/staging.hcl @@ -5,6 +5,7 @@ locals { local_config = { operating_hours_enforced_override = false + enable_lambda_event_callback_url = true custom_task_routing_filter_expression = "channelType IN ['web','messenger', 'instagram', 'line'] OR twilioNumber == 'messenger:108893035300837', 'instagram:17841455607284645', 'line:Uac858d9182b0e0fe1fa1b5850ab662bd' OR to=='+6625440477'" From 16e12f2446179451d38dc8ba156f8b270519eed9 Mon Sep 17 00:00:00 2001 From: Dee Luo <79488570+dee-luo@users.noreply.github.com> Date: Mon, 24 Aug 2026 11:49:05 -0600 Subject: [PATCH 7/7] Update staging.json --- .../helplines/gy/configs/service-configuration/staging.json | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/twilio-iac/helplines/gy/configs/service-configuration/staging.json b/twilio-iac/helplines/gy/configs/service-configuration/staging.json index 77b3ac86bf..19114e5feb 100644 --- a/twilio-iac/helplines/gy/configs/service-configuration/staging.json +++ b/twilio-iac/helplines/gy/configs/service-configuration/staging.json @@ -14,7 +14,7 @@ "use_twilio_lambda_janitor": true, "use_twilio_lambda_transfers": true, "use_twilio_lambda_to_send_messages": true, - "use_twilio_lambda_to_transition_participants": false, + "use_twilio_lambda_to_transition_participants": true, "use_twilio_lambda_media_urls": true, "use_twilio_lambda_worker_info": true, "use_twilio_lambda_to_issue_sync_token": true,