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A reference for codes | messages returned by the Mi Unlock Tools

(this reference is updated regularly)

Request parameter error

Code: 10000

Cause: Invalid device token or product.

Solution: Restart the tool. Make sure you're using the latest version.

This device is not activated, please activate it and try to unlock it again

Code: 10013

Cause: Motherboard replacement, changed IMEI, installment purchase, or custom DNS in use.

Solution: Follow the steps:

  • Disable custom DNS
  • Switch the SIM card to the other slot
  • disable and re-enable "Find my device"
  • Go to Xiaomi Account → Xiaomi Cloud → Enable Call History and Messages using mobile data (not Wi-Fi), then go to Settings → Xiaomi Account → Devices → Current Device — the SIM should appear activated
  • rebind the account in Developer Options

If you encounter the same problem, please wait around 24 hours and try again. If the problem persists, please contact Xiaomi.

This device has been activated for less than 7 days, please activate it for 7 days before trying to unlock it again

Code: 10013

Cause: Likely due to the SIM card not being activated.

Solution: Follow the steps:

  • Disable custom DNS
  • Switch the SIM card to the other slot
  • disable and re-enable "Find my device"
  • Go to Xiaomi Account → Xiaomi Cloud → Enable Call History and Messages using mobile data (not Wi-Fi), then go to Settings → Xiaomi Account → Devices → Current Device — the SIM should appear activated
  • rebind the account in Developer Options

Wait for the displayed time to expire(7days (utc +8)), then run the tool again.

Your device's activation time is too short, please try again in ** hours

Code: 10013

Cause: Phone purchase or activation period hasn't exceeded 7 days yet.

Solution: Wait for the displayed time to expire, then run the tool again.

Sorry, couldn't unlock more devices

Code: 10023

Cause: You're trying to unlock another device with the same account. Since 2025, only one device per year can be unlocked per account.

Solution: Use a new account, or wait a year.

Sorry, couldn't unlock more devices by this account this month

Code: 20030

Cause: You already retrieved a new encryptData (token) this month.

Solution: Wait until the 1st of next month.

Please add your account in Settings > Developer options > Mi Unlock status

Code: 20031

Cause: Account not bound in "Mi Unlock Status".

Solution: Go to Developer Options → Mi Unlock Status → Agree → Add account and device.

If you've already linked the account and still get this error, manually select the dataCenterZone in the tool.

Your account is not authorized to unlock. Please change to another account

Code: 20033

Cause: The account has been restricted by Xiaomi's servers due to detected suspicious activity.

Solution: Try enabling "Find Device" in settings. If it doesn't help, create a new account.

Please upgrade your unlock tool

Code: 20035

Cause: The tool is using an outdated clientVersion.

Solution: If using the official tool, download the latest version. If using MiUnlockTool, update clientVersion to a higher value.

Please unlock *** hours later

Code: 20036

Do not add your account in MIUI again, otherwise you will wait from scratch.

Cause: Normal waiting period. Duration varies by device type.

Solution: Wait until the period is over, then restart the tool.

If the waiting time doesn't decrease or resets to 144 hours, your account has been suspended — use a different Xiaomi account.

该手机已被账号 **** 通过查找手机锁定，无法解锁

Code: 20038

Cause: The device is locked by account ****.

Solution: Log in to account **** at i.mi.com/mobile/find, select the device, then disable Locate Device.

Device basic data verification failed. This device couldn't be unlocked

Code: 20039

Cause: The device token is incomplete — it doesn't contain the full set of required data.

Solution: No confirmed solution at this time.

Sorry, your Mi ID is not associated with a phone number

Code: 20041

Cause: The Xiaomi account has no linked phone number.

Solution: Add a phone number to your account. If the option isn't available in-app, use this link: account.xiaomi.com/pass/serviceLogin?checkSafePhone=true

Please use the common user tool on the official website

Code: 20045

Cause: Invalid server region.

Solution: Change dataCenterZone in the tool.

The place where the account is registered does not match the place where the phone is sold

Code: 20045

Cause: Mismatch between account region and device region — e.g. using a global Xiaomi account to unlock a Chinese device, or vice versa.

Solution: Use a Xiaomi account from the same region as the device. Chinese device → Chinese account.

Couldn't unlock. Please go to Mi Community to apply for authorization and try again

Code: 30002

Cause: Account not bound in "Mi Unlock Status".

Solution: Go to Developer Options → Mi Unlock Status → Agree → Add account and device.

If you've already linked the account and still get this error, manually select the dataCenterZone in the tool.